Terms & Conditions

Last updated: July 29, 2026

These terms govern your use of wennorthdesigns.ca and purchases from WEN North. By using the site or placing an order, you agree to these terms.

Store information

Product descriptions, availability, and pricing may be updated without notice. All prices are shown in Canadian dollars (CAD) unless clearly stated otherwise. Applicable taxes and delivery charges are calculated at checkout.

Orders

An order confirmation acknowledges that we received your order; it does not guarantee acceptance. We may cancel or limit an order because of stock availability, pricing or description errors, payment concerns, suspected fraud, or delivery restrictions. Any captured payment for a cancelled order will be refunded.

Product presentation

We aim to present colours, materials, measurements, and details accurately. Screen settings and natural product variation may affect appearance. Review product-specific care and fit information before purchase.

Payment and account security

You agree to provide accurate billing, delivery, and contact information. You are responsible for maintaining the confidentiality of your customer-account credentials.

Shipping, returns, and refunds

Delivery estimates are not guaranteed and may be affected by carriers, customs, weather, or events outside our reasonable control. Eligibility for returns, exchanges, and refunds is described in the policies linked from the footer.

Website use

WEN North content, branding, product imagery, and site design may not be copied, reproduced, or commercially used without permission. You may not misuse the site, interfere with security, or submit unlawful content.

Liability

To the fullest extent permitted by applicable law, WEN North is not liable for indirect or consequential loss arising from use of the site or products. Nothing in these terms limits rights that cannot legally be excluded.

Governing law

These terms are governed by the laws of British Columbia and applicable laws of Canada.

Contact

Questions about these terms may be directed to WEN North using the contact information in the site footer.