What currency do you use?
All WEN North prices are displayed and charged in Canadian dollars (CAD).
How can I track my order?
Tracking details are emailed when your parcel leaves our fulfilment team. You can also review orders from your Customer Account.
Can I change or cancel an order?
Contact Customer Care as soon as possible. We will help when the order has not yet entered processing, but changes cannot be guaranteed.
Do you ship internationally?
Available destinations and delivery services appear at checkout. International orders may be subject to local duties and taxes.
How do I choose a size?
Use the Size & Fit Guide and review the fit notes on each product page. Our team can also help with personal fit guidance.
How do returns work?
Contact us with your order number before returning an item. Eligible pieces must be unworn, unwashed, unaltered, and include their original tags and packaging.
Need more help?
Contact WEN North Customer Care and we will respond as soon as possible during Canadian business days.