Shop with confidence

We want every WEN North purchase to feel right. If you need to request a return or exchange, contact Customer Care with your order number and the item details.

Item condition

Items submitted for review must be unworn, unwashed, unaltered, and returned with original tags and packaging. Final-sale, personalized, and hygiene-sensitive items may not be eligible.

Refunds

Approved refunds are issued to the original payment method after the returned item has been received and inspected. Original delivery charges are not refundable unless the item arrived damaged or incorrect.

Start a request

Email hello@wennorth.ca before sending an item back so our team can provide the correct instructions.